Privacy Policy

Effective Date: August 11, 2026

Reelstagram (“Company,” “we,” “us,” or “our”), powered by COD Studio, respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or utilize our short-form video production, editing, and content creation services.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Data”). The types of information we collect include:

A. Information Provided Directly by You

Contact & Business Details: Name, business email address, phone/WhatsApp number, company/brand name, and physical location.
Project Specifications: Information submitted via contact forms, including requested services, estimated monthly reel volume, shoot preferences, creative briefs, and campaign goals.
Communication Data: Information contained in emails, phone conversations, WhatsApp messages, or feedback provided through our cloud client portals.

B. Technical & Usage Data

When you navigate our website, we automatically collect standard internet log data, including:

IP address, browser type, operating system, and device details.
Referral sources, pages viewed, time spent on pages, and navigation paths.
Cookies and similar tracking technologies to improve user experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including to:

Provide, execute, and deliver video production, editing, and post-production services.
Coordinate on-site shoots, schedule consultations, and manage project timelines.
Process client feedback and revision requests via cloud client portals.
Communicate project updates, invoices, administrative messages, and customer support responses.
Optimize our website performance, content strategy, and algorithmic engagement metrics.
Send promotional communications, newsletter updates, or marketing materials (you may opt out at any time).
Comply with legal and regulatory obligations.

3. Legal Basis for Processing Data

We process your Personal Data under the following legal frameworks:

Contractual Necessity: Processing required to fulfill agreements or retainers for video production services.
Legitimate Interests: Processing required to operate and grow our business, market our services, and ensure network security.
Consent: Where you have explicitly agreed to receive communications or allow specific tracking cookies.
Legal Compliance: To meet applicable legal, reporting, or regulatory requirements.

4. Disclosure & Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data under the following circumstances:

Parent Company & Internal Teams: With COD Studio and authorized internal personnel, contractors, and production crews on a need-to-know basis.
Service Providers: Third-party platforms and tools that assist in operating our business (e.g., cloud storage providers, client portals, communication tools, CRM software, and payment processors).
Legal Obligations: If required by law, court order, or governmental authority, or to protect the rights, property, and safety of Reelstagram, COD Studio, or our clients.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Media & Intellectual Property Data

Any media assets, raw footage, branding materials, or content submitted to Reelstagram for editing or production remain the property of the client, subject to our service contract terms. We maintain secure cloud storage protocols to protect your media assets during and after the production cycle.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data and project assets only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal/tax obligations, resolve disputes, and enforce our contracts.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access & Rectification: Request access to or correction of inaccurate personal data.
Deletion: Request the erasure of your personal data, subject to legal retention obligations.
Opt-Out: Unsubscribe from promotional emails or marketing communications at any time using the provided “unsubscribe” link or by contacting us directly.
Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@reelstagram.com.

9. Third-Party Websites & Social Platforms

Our website and services interact with third-party platforms including Instagram, TikTok, YouTube, and LinkedIn. We are not responsible for the privacy practices, content, or policies of these external platforms. We encourage you to review their respective privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. The “Effective Date” at the top of this page indicates when the latest revisions were made. Continued use of our website or services following any updates signifies acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, reach out to us at:

Reelstagram (Powered by COD Studio)

Email: info@reelstagram.com
Phone / WhatsApp: +91 9310813239